How can we help?
Demand Benefits supports employers and their employees with benefits questions.
Reach our team
Call us
(504) 309-0060
Email us
support@demandbenefits.com
Book a call
Schedule a 30-minute phone appointment
Please do not email Social Security numbers or medical details. If your request involves sensitive information, call us and we will help you directly.
Common requests
For any of these, contact our team by phone or email. Have your group or company name, the employee's name and a short description of the request ready.
ID cards and claims
Need a replacement ID card or help understanding a claim? We can help sort it out.
Have your group or company name, employee name and a short description ready. Do not email Social Security numbers or medical details.
Contact us at (504) 309-0060 or support@demandbenefits.com.
Dependents and life events
Adding or removing dependents after a qualifying life event generally must be requested within 30 days of the event.
Have your group or company name, employee name and a short description ready. Do not email Social Security numbers or medical details.
Contact us at (504) 309-0060 or support@demandbenefits.com.
New hire enrollment
Questions about getting a new employee enrolled in their benefits.
Have your group or company name, employee name and a short description ready. Do not email Social Security numbers or medical details.
Contact us at (504) 309-0060 or support@demandbenefits.com.
Open enrollment
Help with plan choices, elections and changes during open enrollment.
Have your group or company name, employee name and a short description ready. Do not email Social Security numbers or medical details.
Contact us at (504) 309-0060 or support@demandbenefits.com.
COBRA and state continuation
Questions about continuing coverage after leaving a job or losing eligibility.
Have your group or company name, employee name and a short description ready. Do not email Social Security numbers or medical details.
Contact us at (504) 309-0060 or support@demandbenefits.com.
Employer billing
Help for employers with group invoices and billing questions.
Have your group or company name, employee name and a short description ready. Do not email Social Security numbers or medical details.
Contact us at (504) 309-0060 or support@demandbenefits.com.
Prefer to talk it through?
Book a 30-minute phone appointment with our team.
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